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Account & Login

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Overview of Account Authentication

Evelant employs a robust authentication system powered by Supabase Auth, enabling users to sign up and log in via email/password as well as Google OAuth. This dual approach not only enhances security but also provides flexibility for users to choose their preferred login method. It is essential to understand how authentication works to ensure a smooth user experience, whether you are accessing the web app or the browser extension.

Key Components of Authentication

  1. Dashboard Session:

    • When you log in to the Evelant dashboard, a standard cookie-based session is initiated. This session is responsible for maintaining your login status while you navigate through the various pages of the web app.
    • The session cookie is securely stored on your browser, allowing for seamless transitions between pages without the need for repeated logins.

  2. Extension Connection:

    • Once logged into the dashboard, the Evelant browser extension will automatically recognize your session. This means that you do not need to enter your credentials again when using the extension.
    • The extension communicates directly with the same account linked to your dashboard, ensuring that all settings, preferences, and data are synchronized across platforms.

  3. Guest Mode:

    • Evelant offers a guest mode that allows users to experience the extension without creating an account. This mode is perfect for those who want to explore the features before committing to a full account.
    • However, be aware that guest mode comes with limitations, including a reduced daily quota for usage. For detailed information regarding the limitations of guest mode, please refer to the Plans & Limits documentation.

Step-by-Step Guide to Creating an Account

Creating an account with Evelant is a straightforward process. Follow these steps to get started:

  1. Visit the Evelant Dashboard:

    • Navigate to the Evelant dashboard by entering the URL in your web browser.

  2. Click on Sign Up:

    • On the dashboard homepage, look for the "Sign Up" button and click on it. This action will redirect you to the registration page.

  3. Enter Your Information:

    • Fill in the required fields, which typically include your email address and a secure password. Make sure to choose a strong password to enhance your account's security.

  4. Agree to Terms and Conditions:

    • Read through the terms and conditions and privacy policy. If you agree, check the box to indicate your acceptance.

  5. Complete CAPTCHA Verification (if prompted):

    • To ensure that you are not a bot, complete any CAPTCHA verification that appears.

  6. Click on Create Account:

    • After filling in the necessary information and agreeing to the terms, click on the "Create Account" button.

  7. Verify Your Email:

    • Check your email inbox for a verification link sent by Evelant. Click on the link to confirm your email address and activate your account.

  8. Log In:

    • Once your email is verified, return to the dashboard and log in using your newly created credentials.

Logging In to Your Account

To log in to your Evelant account, follow these steps:

  1. Open the Evelant Dashboard:

    • Navigate to the Evelant dashboard URL.

  2. Click on Log In:

    • Click on the "Log In" button located on the homepage.

  3. Enter Your Credentials:

    • Input your registered email address and password.

  4. Use Google OAuth (optional):

    • If you prefer to log in using Google, click the Google OAuth button and follow the prompted steps to authenticate your Google account.

  5. Click on Log In:

    • Once your credentials are entered, click on the "Log In" button to access your account.

Troubleshooting Common Login Issues

If you encounter issues while trying to log in, consider the following troubleshooting steps:

  • Incorrect Password:

    • Double-check that you are entering the correct password. If you’ve forgotten your password, use the "Forgot Password?" link to reset it.

  • Email Not Verified:

    • Ensure that you have verified your email address. If you did not receive the verification email, check your spam folder or request a new verification link.

  • Account Locked:

    • After multiple failed login attempts, your account may be temporarily locked for security reasons. If this occurs, wait a few minutes before trying again or contact customer support for assistance.

  • Browser Issues:

    • Sometimes, login issues may stem from browser settings. Try clearing your cache and cookies, or attempt to log in using a different browser or device.

Best Practices for Account Security

To keep your Evelant account secure, follow these best practices:

  • Use a Strong Password:

    • Ensure your password is at least 12 characters long and includes a mix of letters, numbers, and special characters.

  • Enable Two-Factor Authentication:

    • If available, enable two-factor authentication (2FA) for an additional layer of security.

  • Regularly Update Your Password:

    • Change your password periodically and avoid using the same password across multiple accounts.

  • Monitor Account Activity:

    • Regularly review your account activity for any unauthorized actions. If you notice anything suspicious, change your password immediately.

Frequently Asked Questions (FAQs)

Q: Can I use Evelant without creating an account?

A: Yes, Evelant offers a guest mode that allows limited access without registration. However, for full features and higher usage limits, creating an account is recommended.

Q: What if I forget my password?

A: Use the "Forgot Password?" link on the login page to receive a password reset email. Follow the instructions in the email to reset your password.

Q: How do I change my password?

A: To change your password, log in to the dashboard, navigate to Settings, and select the option to update your password.

Q: What should I do if I suspect unauthorized access to my account?

A: Immediately change your password from the Dashboard → Settings. It is also advisable to review your account activity for any unfamiliar actions.

By understanding the intricacies of account authentication within Evelant, users can maximize their experience while ensuring the security of their accounts. Whether you are a new user or a returning one, adhering to these guidelines will help maintain a seamless and secure interaction with the extension and dashboard.