Security & Privacy

Evelant applies standard security practices across the extension, dashboard, and API to ensure that your data remains safe and secure. Our commitment to privacy and security is paramount, and we strive to give you complete control over your information.

Data Handling

At Evelant, we understand that your data privacy is of utmost importance. Here is a detailed overview of how we handle your data:

• Storage Mechanism: Your chat history and profile data are securely stored in Evelant's database. We implement row-level security, ensuring that each account can only access its own data. This means that your information is isolated from other users, minimizing the risk of unauthorized access.

• Data Retrieval: Whenever you access your chat history, our system retrieves your data based solely on your unique user ID. This process guarantees that you have full access to your information while keeping it safe from others.

• Encryption: We take data encryption seriously. Sensitive information, including authentication tokens, is stored as secure hashes, which adds an additional layer of protection. This means that even if hackers gain access to our database, they will not be able to read your tokens in plain text.

Extension Permissions

Evelant requires certain permissions to function effectively across various websites. We want you to understand how these permissions work:

• Broad Page Access: Evelant requests broad page access to ensure that it can work seamlessly on any website you visit. This access allows the extension to read page content only when you activate the assistant. It is designed to enhance your browsing experience without intruding on your privacy.

• Active Monitoring: It is important to note that Evelant does not run in the background or monitor your browsing activities without your explicit consent. The assistant only engages with the content when you actively open it, assuring you that your activities remain confidential.

Abuse Protection

In order to safeguard your account and the overall integrity of the service, Evelant incorporates several protective measures:

• Rate Limiting: Every chat request you send through Evelant undergoes rigorous rate limiting. This means that the system restricts the number of requests that can be made in a certain timeframe, helping to prevent abuse and ensuring fair usage for all users.

• Input Sanitization: To protect against malicious inputs, all chat requests are subjected to sanitization checks. This process removes potentially harmful content before it reaches our AI provider, thereby enhancing the security of your interactions.

• Prompt-Injection Checks: Evelant employs advanced checks to detect and prevent prompt injections. This mechanism ensures that your inputs are safe and that the AI responds appropriately without being influenced by harmful or unintended instructions.

User Control

You are always in control of your own data when using Evelant. Here are some best practices for managing your information:

• Clearing Chat History: If you wish to clear your chat history, you can do so easily through the Dashboard. Navigate to Settings, where you will find an option to clear all chat history. This action permanently removes your data from our system.

• Deleting Individual Sessions: You can also delete specific chat sessions if you prefer to keep some history while removing others. Simply go to your chat history, select the session you want to delete, and choose the delete option.

Step-by-Step Instructions for Clearing Chat History

1. Open the Evelant Dashboard.
2. Navigate to the Settings tab located in the sidebar.
3. Look for the Clear Chat History section.
4. Click the Clear All button.
5. Confirm your action when prompted to ensure you want to delete your history entirely.

Troubleshooting Common Issues

If you encounter any issues regarding data handling or privacy settings, here are some troubleshooting steps:

• Issue: Unable to clear chat history.

  • Solution: Ensure you are logged into the correct account. If the issue persists, try refreshing the Dashboard or logging out and back in.

• Issue: Concerns regarding permissions.

  • Solution: Review the permissions granted to the extension by visiting your browser's extension settings. You can modify or revoke permissions if you feel uncomfortable.

Frequently Asked Questions (FAQs)

Q1: How does Evelant ensure my data is not shared with third parties?
A1: Evelant adheres to strict data privacy policies that prevent sharing your personal information with any third parties without your consent.

Q2: Can I export my chat history?
A2: Currently, Evelant does not support exporting chat history. However, you can manually copy and save any important conversations as needed.

Q3: What happens to my data if I uninstall the extension?
A3: Uninstalling the extension does not automatically delete your data from our servers. You can clear your chat history before uninstalling if you wish to remove your information.

Q4: Is my data safe during transmission?
A4: Yes, we use industry-standard encryption protocols to protect your data during transmission, ensuring that your information remains secure.

In conclusion, Evelant is dedicated to maintaining the highest standards of security and privacy for our users. Your trust is essential to us, and we are committed to implementing robust practices to protect your data while providing a seamless browsing experience.